Support Center > Technical Reference Guides (ATRGs)
Technical Reference Guides (ATRGs) 
Advanced troubleshooting reference guides are in depth documents describing how to troubleshoot various scenarios and environments

SK # SK Title Creation Date Last Updated Date
sk177603 ATRG: CME (Cloud Management Extension) for CloudGuard 15-Feb-2022 24-Nov-2022 20223615 20223924
sk95369 ATRG: VoIP 08-Oct-2013 08-Mar-2021 20130008 20211208
sk153832 ATRG: SecureXL for R80.20 and higher 19-May-2019 21-Nov-2022 20192619 20222121
sk104760 ATRG: VPN Core 15-Feb-2015 14-Sep-2022 20152315 20220914
sk86441 ATRG: Identity Awareness 16-Oct-2012 21-Nov-2022 20120016 20222321
sk95193 ATRG: IPS 29-Sep-2013 31-Aug-2021 20130029 20213931
sk120256 ATRG: Compliance Blade (R80.10 and higher) 30-Aug-2017 21-Nov-2022 20170530 20222021
sk104577 ATRG: Mobile Access Blade 04-Feb-2015 21-Nov-2022 20150004 20221421
sk92743 ATRG: URL Filtering 25-Apr-2013 20-Sep-2022 20130025 20225920
sk98737 ATRG: CoreXL 26-Feb-2014 25-Apr-2022 20140026 20223725
sk112249 Best Practices - Application Control 05-Jul-2016 21-Nov-2022 20165005 20222721
sk101556 ATRG: 60000 / 40000 Security System 09-Jul-2014 18-Jul-2022 20140009 20224118
sk112858 ATRG: Quantum Spark Appliances with Gaia Embedded OS 11-Aug-2016 24-Jul-2022 20164411 20225624
sk108600 VPN Site-to-Site with 3rd party 09-Nov-2015 21-Nov-2022 20152109 20222821
sk128652 Troubleshooting "site is not responding" Issues 05-Jun-2018 21-Nov-2022 20184505 20221621
sk108202 Best Practices - HTTPS Inspection 14-Oct-2015 21-Nov-2022 20152114 20221321
sk114806 ATRG: Threat Emulation 04-Dec-2016 21-Nov-2022 20161404 20223821
sk91380 How to troubleshoot Gaia Portal (WebUI) 16-Jan-2013 21-Nov-2022 20130016 20220821
sk98348 Best Practices - Security Gateway Performance 30-Jan-2014 24-Nov-2022 20140030 20222824
sk109699 ATRG: Mail Transfer Agent (MTA) 21-Feb-2016 17-Apr-2022 20162821 20221917
sk92264 ATRG: Anti-Bot and Anti-Virus 07-Feb-2013 21-Nov-2022 20130007 20222421
sk130992 ATRG: Multi-Domain Security Management R8x 02-Jul-2018 31-Aug-2021 20184402 20215631
sk119715 ATRG: Content Awareness (CTNT) 10-Aug-2017 01-Sep-2021 20173210 20214101
sk92769 ATRG: SmartLog 29-Apr-2013 21-Nov-2022 20130029 20223921
sk111626 ATRG: SmartProvisioning 23-May-2016 21-Nov-2022 20162223 20222721
sk114807 ATRG: Threat Extraction 04-Dec-2016 30-Mar-2022 20161504 20222630
sk92368 ATRG: IPv6 19-Feb-2013 21-Nov-2022 20130019 20224121
sk162553 ATRG: Endpoint Security Anti-Malware Blade 22-Sep-2019 25-Aug-2021 20190422 20215025
sk115657 ATRG: CloudGuard Controller 21-Oct-2017 25-Nov-2022 20173021 20222125
sk164253 ATRG: Endpoint Security Firewall and Application Control Blade 24-Dec-2019 04-Feb-2021 20193724 20212404
sk164695 ATRG: SandBlast Agent (Forensics and Anti-Ransomware) 15-Jan-2020 21-Nov-2022 20202115 20225621
sk120964 ATRG: Unified Policy 17-Oct-2017 21-Nov-2022 20173917 20221721
sk112693 ATRG: Full Disk Encryption (FDE) E80.64 and higher 31-Jul-2016 21-Nov-2022 20161331 20222621
sk93970 ATRG: SmartEvent 04-Aug-2013 21-Nov-2022 20130004 20222721
sk73660 ATRG: Data Loss Prevention (DLP) 13-May-2012 21-Nov-2022 20120013 20224221
sk111060 ATRG: vSEC / CloudGuard for VMware NSX 17-Apr-2016 21-Nov-2022 20163117 20222821
sk95329 ATRG: Multi-Domain Security Management pre-R80.x 07-Oct-2013 11-Jul-2018 20130007 20185011
sk107157 ATRG: Security Acceleration Module (SAM) card 02-Aug-2015 13-Sep-2020 20155202 20204013
sk98722 ATRG: SecureXL for R80.10 and below 25-Feb-2014 27-Aug-2020 20140025 20202527
sk175023 ATRG: CloudGuard for Azure - High Availability (HA) 01-Sep-2021 18-Sep-2022 20212501 20223718
sk162635 ATRG: Endpoint Security Compliance Blade 26-Sep-2019 10-Aug-2022 20195826 20222210
sk73220 ATRG: Application Control 07-May-2012 21-Nov-2022 20120007 20222421