Support Center > Technical Reference Guides (ATRGs)
Technical Reference Guides (ATRGs) 
Advanced troubleshooting reference guides are in depth documents describing how to troubleshoot various scenarios and environments

SK # SK Title Creation Date Last Updated Date
sk73660 ATRG: Data Loss Prevention (DLP) 13-May-2012 25-Mar-2020 20120013 20202125
sk88020 ATRG: R75.20 URL Filtering 19-Nov-2012 27-Oct-2016 20120019 20160027
sk107157 ATRG: Security Acceleration Module (SAM) card 02-Aug-2015 13-Sep-2020 20155202 20204013
sk111082 60000 / 40000 Appliances - Troubleshooting Hardware Issues 26-Apr-2016 04-Apr-2019 20160526 20192304
sk90242 ATRG: Full Disk Encryption E80.40 17-Dec-2012 02-Oct-2019 20120017 20195602
sk95369 ATRG: VoIP 08-Oct-2013 14-Jul-2020 20130008 20201114
sk98737 ATRG: CoreXL 26-Feb-2014 25-Aug-2020 20140026 20203925
sk98722 ATRG: SecureXL for R80.10 and below 25-Feb-2014 27-Aug-2020 20140025 20202527
sk86441 ATRG: Identity Awareness 16-Oct-2012 01-Apr-2020 20120016 20203501
sk104577 ATRG: Mobile Access Blade 04-Feb-2015 06-Jul-2020 20150004 20202406
sk153832 ATRG: SecureXL for R80.20 and higher 19-May-2019 09-Jul-2020 20192619 20202609
sk109699 ATRG: Mail Transfer Agent (MTA) 21-Feb-2016 09-Jul-2020 20162821 20204609
sk104760 ATRG: VPN Core 15-Feb-2015 07-Sep-2020 20152315 20205107
sk108202 Best Practices - HTTPS Inspection 14-Oct-2015 06-Jul-2020 20152114 20201306
sk92743 ATRG: URL Filtering 25-Apr-2013 17-Mar-2020 20130025 20203217
sk93306 ATRG: ClusterXL 24-Jun-2013 10-Jun-2020 20130024 20201410
sk120964 ATRG: Unified Policy 17-Oct-2017 13-Jul-2020 20173917 20200913
sk73220 ATRG: Application Control 07-May-2012 17-May-2020 20120007 20203617
sk162635 ATRG: Endpoint Security Compliance Blade 26-Sep-2019 27-Nov-2019 20195826 20193927
sk162553 ATRG: Endpoint Security Anti-Malware Blade 22-Sep-2019 26-Jul-2020 20190422 20204826
sk93970 ATRG: SmartEvent 04-Aug-2013 17-May-2020 20130004 20203717
sk115657 ATRG: CloudGuard Controller 21-Oct-2017 06-Sep-2020 20173021 20201206
sk95193 ATRG: IPS 29-Sep-2013 23-Mar-2020 20130029 20200923
sk119715 ATRG: Content Awareness (CTNT) 10-Aug-2017 25-Mar-2020 20173210 20202225
sk92769 ATRG: SmartLog 29-Apr-2013 02-Apr-2020 20130029 20200002
sk92861 ATRG: Compliance Blade (Pre-R80.10) 21-May-2013 28-Nov-2018 20130021 20182428
sk111060 ATRG: vSEC / CloudGuard for VMware NSX 17-Apr-2016 10-Sep-2020 20163117 20202010
sk120256 ATRG: Compliance Blade (R80.10 and higher) 30-Aug-2017 07-Jul-2020 20170530 20200407
sk101556 ATRG: 60000 / 40000 Security System 09-Jul-2014 08-Jul-2020 20140009 20205708
sk92264 ATRG: Anti-Bot and Anti-Virus 07-Feb-2013 30-Mar-2020 20130007 20203230
sk164253 ATRG: Endpoint Security Firewall and Application Control Blade 24-Dec-2019 26-Apr-2020 20193724 20205926
sk112693 ATRG: FDE E80.64 and above 31-Jul-2016 13-Jul-2020 20161331 20200513
sk111626 ATRG: SmartProvisioning 23-May-2016 12-Feb-2020 20162223 20203512
sk114806 ATRG: Threat Emulation 04-Dec-2016 29-Jul-2020 20161404 20202029
sk128652 Troubleshooting "site is not responding" Issues 05-Jun-2018 30-Apr-2020 20184505 20205530
sk112249 Best Practices - Application Control 05-Jul-2016 23-Feb-2020 20165005 20205023
sk91380 How to troubleshoot Gaia Portal (WebUI) 16-Jan-2013 11-Feb-2020 20130016 20204611
sk108600 VPN Site-to-Site with 3rd party 09-Nov-2015 16-Sep-2020 20152109 20203716
sk98348 Best Practices - Security Gateway Performance 30-Jan-2014 25-May-2020 20140030 20204725
sk114807 ATRG: Threat Extraction 04-Dec-2016 21-Aug-2020 20161504 20202921
sk112858 ATRG: Gaia Embedded Appliances 11-Aug-2016 03-Sep-2020 20164411 20203503
sk108955 ATRG: Capsule Workspace 03-Dec-2015 20-Aug-2020 20153303 20202320
sk130992 ATRG: Multi-Domain Security Management R80.x 02-Jul-2018 09-Mar-2020 20184402 20202709
sk92368 ATRG: IPv6 19-Feb-2013 23-May-2019 20130019 20195823
sk95329 ATRG: Multi-Domain Security Management pre-R80.x 07-Oct-2013 11-Jul-2018 20130007 20185011
sk99116 Best Practices - Upgrade Media Encryption and Full Disk Encryption clients from R73 to E80.X 15-Apr-2014 07-May-2018 20140015 20182507
sk93768 ATRG: WebCheck 24-Jul-2013 10-Aug-2015 20130024 20153410
sk90284 ATRG: Media Encryption E80.40 18-Dec-2012 10-Aug-2015 20120018 20154910