Compatibility issue between Check Point Endpoint Security Client / Remote Access VPN Client and 3rd party Client installed on the same machine

Support Center > Search Results > SecureKnowledge Details

Technical Level

Solution ID	sk99065
Technical Level
Product	Endpoint Security Client, Endpoint Security VPN
Version	E75.10 (EOL), E75.20 (EOL), E75.30 (EOL), E80.20 (EOL), E80.30 (EOL), E80.32 (EOL), E80.40 (EOL), E80.41 (EOL), E80.42 (EOL), E80.50 (EOL), E80.10 (EOL), E80.x (EOL), E80.61 (EOL), E80.62 (EOL)
OS	Windows
Platform / Model	Intel/PC
Date Created	06-Apr-2014
Last Modified	05-Jan-2020

Symptoms

There is no network/Internet access when Check Point Endpoint Security Client / Remote Access VPN Client and Bluecoat Web Security Service (ThreatPulse Cloud Connector) are installed on the same machine.
There is no network/Internet access when Check Point Endpoint Security Client / Remote Access VPN Client and McAfee Client Proxy are installed on the same machine.

Cause

Bluecoat Web Security Service (ThreatPulse Cloud Connector) registers its own driver on the same WFP level as the Check Point driver, which causes a conflict with traffic arbitration.
McAfee Client Proxy registers its own driver on the same WFP level as the Check Point driver, which causes a conflict with traffic arbitration.

Solution

Note: To view this solution you need to Sign In .