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Users authenticated in Captive Portal using RADIUS server are losing identity roles after policy installation Technical Level
Symptoms
  • Users authenticated in Captive Portal using RADIUS server, are losing their identity roles during policy installation and when running "pdp update all" command on Security Gateway.
    This leads to incorrect policy applied on the users.
Cause

During update phase, only internal and LDAP groups are updated because fetching RADIUS groups is not possible without the user credentials, which are available only during authentication. 


Solution
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