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How to restore Mac OS X with "Time Machine" Technical Level
Symptoms
  • Cannot restore a "Time Machine" Backup successfully on Mac OS X.
Solution

The procedure assumes the following:

  1. Time Machine is run with default settings.
  2. The Time Machine backup was taken after the installation of the Check Point Endpoint Security client.
  3. There is only one OS X partition (no separate data partitions).

 

Follow these steps to restore a Time Machine backup, in case of a system failure, in which the Mac OS X or preboot does not boot:

  1. Start the machine in OS X Recovery.

  2. Select Disk Utility.
    An HDD icon will appear on the left-hand side - select it.
    The partitions on the disk will also be displayed under the HDD.

  3. Select each available partition (one at a time), and do the following:

    1. Select the Erase tab on the right pane.

    2. Click on the Erase button (lower right).


  4. Once the Erase has been done on each partition, close the Disk Utility and select Shut Down from the Apple menu.

  5. Boot the machine into OS X Recovery once more.

  6. Select Restore from Time Machine backup.

  7. Connect to the Time Machine Backup storage and select the latest Time Machine Backup (taken with Endpoint Security installed), and restore this backup.

  8. Boot normally into OS X.

  9. Login with the appropriate user account (e.g., in an FDE encrypted system with OneCheck logon and AD integration, use the account that was used to login in that environment).

  10. Open the Terminal and run the Endpoint Security uninstall script.

    Example:

    # cd /Library/Application Support/Check Point/Endpoint Security/
    # sudo ./uninstall.sh
    
    (enter the appropriate admin credentials when prompted)
  11. Follow the pop-up window instructions to reboot the system.

  12. Login again with the same account and open Disk Utility.

  13. As in Step 3, an HDD icon will appear on the left-hand side - select it, and the partitions on the disk under it will be displayed.

  14. On the right pane, select the Partitions tab.
    A diagram of the partitions will be displayed.

  15. Select the PPBE_BOOTx partition box, and click on the - (minus) sign at the bottom, to delete the partition.

  16. Select any other partition under the previous PPBE_BOOT partition and delete it by clicking on the minus sign.

  17. Once done deleting the partitions, reboot the system.

  18. Log in to the system.

  19. Reset this client machine from the SmartEndpoint GUI (server-side), and re-install the Endpoint Client on this machine.

 

Note: This procedure was tested with Mac OS X Mavericks (10.9.2).

This solution is about products that are no longer supported and it will not be updated

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