DAIP Gateway cannot perform 'fw fetch -n -f' when Management Server is hidden behind NAT

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Technical Level

Solution ID	sk98312
Technical Level
Product	Quantum Security Gateways
Version	R75.40 (EOL), R75.45 (EOL), R75.46 (EOL), R75.47 (EOL), R76 (EOL), R77 (EOL), R77.10 (EOL)
Platform / Model	All
Date Created	28-Jan-2014
Last Modified	21-Aug-2014

Symptoms

When Security Management or Domain Management Server is NATed, fw fetch -n -f command on Security Gateway fails with "Policy Fetch Failed" error.
The 'fw fetch MGMT_NATed_IP_address' command on DAIP Gateway work.

Cause

The fw fetch -n -f command specifically uses the contents of the $FWDIR/conf/masters file to perform its operations.

Solution

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