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CPinfo crash on Windows 7 / 2008 Security Management server
| Solution ID |
sk98198 |
| Product |
CPInfo |
| Version |
R77, R77.10, R77.20, R77.30 |
| OS |
Windows 7, Windows 8, Windows |
| Date Created |
15-Jan-2014
|
| Last Modified |
20-Nov-2016
|
Symptoms
- CPinfo crashes when running on Windows 7 / 2008 Security Management server.
- Errors:
CPinfo Creation does not complete....
Unable to open '\Device\FW1': The system cannot find the file specified.
Failed to get interface list: The system cannot find the file specified.
Unable to open '\Device\FW1': The system cannot find the file specified.
Unable to open '\Device\FW1': The system cannot find the file specified.
Assertion failed: destructors_set[keynum] == 0, file d:\fullapache\kerberos\kfw_3_2_2_cp3\src\pismere\athena\auth\krb5\src\util\support\threads.c, line 335
Cause
CPInfo detects that it is running on a gateway and not on a Security Management and crashes due to data mismatch.
Solution
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