Policy installation in SmartDashboard fails with error:
Installation failed. Reason: TCP connection failure (port=18191)(IP= IP_address_of_Security_Gateway) [error no. 10]
Load on Module failed - no memory
Fetching policy on the Security Gateway under debug ('fw -d fetch IP_address_of_MGMT_Server') shows incorrect Security Gateway's HostName:
Fetching FW1 Security Policy From:
get_policy: Explicit IP is used. This IP can take precedence in the fetch .
get_server_info_for_fetch: an IP (Hex_IP_Address) with precedence was found
opsec_init_entity_sic: called for the client side
opsec_init_entity_sic: Authentication not initialized...
opsec_init_entity_sic: in a CP product - no rules added to SIC
Could not find info for ...opsec_client...
opsec_get_comm: Creating session hash (size=256)
opsec_get_comm: ADDING comm=(Hex_IP_Address to ent=(Hex_IP_Address with key=2
resolver_gethostbyname: Performing gethostbyname for Gateway_HostName
fwasync_connect_timeout: X timedout
opsec_auth_client_connected: connection to server failed.
comm failed to connect 0x...
OPSEC_SET_ERRNO: err = 8 Comm is not connected/Unable to connect (pre = 0)
Reason: TCP connectivity failure ( port = 18191 )( IP = IP_address_of_MGMT_Server )[ error no. 10 ].
Policy Fetch Failed
Rebooting the Security Gateway may resolve the issue for a while.
Machine's hostname configured in the /etc/hosts file on the Security Gateway differs from the name of the Security Gateway object in SmartDashboard.