Support Center > Search Results > SecureKnowledge Details
SmartEvent 'Top Users By Traffic' view does not show any events for Active Directory users Technical Level
Symptoms
    1. SmartEvent - 'Overview' tab.
    2. In the top toolbar, click on 'Customize View' - select 'Add Top Statistics'.
    3. In the 'Add Top Statistics' pane:
      • Click on the 'Settings' (gear wheel) - select 'Users'.
      • Click on the 'Settings' (gear wheel) - select 'Show Data By Traffic'.
    4. Double-click on one of the Active Directory users.
    5. The page does not show any events.
Cause

Usernames are not translated correctly because of the comma (,) character.


Solution
 Note: To view this solution you need to Sign In .
SECURE YOUR EVERYTHING™

©

Copyright | Privacy Policy
Follow Us