'vsx_util reconfigure' fails with "Failed to fetch configuration information from Name_of_VSX

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'vsx_util reconfigure' fails with "Failed to fetch configuration information from Name_of_VSX_object"

Technical Level

Solution ID	sk98001
Technical Level
Product	VSX
Version	R77.30 (EOL), R80.10 (EOL), R80.20, R80.30, R80.40
OS	Gaia
Date Created	10-Feb-2014
Last Modified	21-Oct-2020

Symptoms

'vsx_util reconfigure' fails with "Failed to fetch configuration information from Name_of_VSX_object"

Example:

[Expert@VSX:0]# vsx_util reconfigure
......
Select VSX gateway/cluster object name to reconfigure: 
  1)    main_cluster 
  2)    aux_cluster
Select: 2 
Select VSX member name to reconfigure: 
  1)    Member_A 
  2)    Member_B 
Select: 1 
......
Checking connectivity with Member_A ... 
Connectivity test for Member_A succeeded. 
Fetching configuration information from Member_A ... 
**** Failed to fetch configuration information from Member_A. 
Aborting reconfiguration ... 
Database saved successfully. 

===================== SUMMARY ===================== 
**** Reconfigure gateway operation completed with errors. 
**** Please resolve errors above and then run 'vsx_util reconfigure' again You will be prompted for resume operation).

Cause

If the VSX Gateway / VSX Cluster member had an established SIC with the Management Server before, and was rebooted very shortly before running the 'vsx_util reconfigure' command, then FWM daemon on the Management Server tries to re-use the stale AMON TCP connection, and fails.

Solution

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