User fails to send report e-mails from SmartEvent.
Traffic capture on SmartEvent server (tcpdump on TCP port 25) shows that the SMTP server sends two "220" welcome messages:
220-<FQDN of SMTP Server> ESMTP
220 <Some Text>
When SMTP server sends more than one "220" welcome messages, SmartEvent mail client fails to send the "HELO" message. As a result, the connection to SMTP server times out.