User Authority Server (UAS) does not start on 64-bit Security Gateway

Support Center > Search Results > SecureKnowledge Details

Technical Level

Solution ID	sk97087
Technical Level
Product	Quantum Security Gateways
Version	R75 (EOL), R76 (EOL), R77 (EOL)
OS	Gaia, SecurePlatform 2.6
Platform / Model	All
Date Created	17-Nov-2013
Last Modified	04-Nov-2014

Symptoms

User Authority Server (UAS) does not start on 64-bit Security Gateway:

[Expert@HostName]# uagstart
UAS: Loading UAS driver ... 
mknod: missing operand after `0' 
Try `mknod --help' for more information. 
chmod: cannot access `/dev/uag0': No such file or directory 
UAS: UAS driver was loaded successfully 
UserAuthority: Starting driver 
Unable to open '/dev/uag0': No such file or directory 
UAG module: Can't open UAG device 
UserAuthority: Driver load failed

Cause

$UAGDIR/bin/uagdrvload script does not look for the 64-bit driver.

Solution

Note: To view this solution you need to Sign In .