The information you are about to copy is INTERNAL!
DO NOT share it with anyone outside Check Point.
Backup file imported in Gaia Portal cannot be restored on Check Point appliances running R75.47, R76 or R77
Technical Level
Solution ID
sk96828
Technical Level
Product
Smart-1, IP Appliances, Enterprise Appliances, Data Center Security Appliances
Version
R75.47, R76, R77
OS
Gaia
Platform / Model
2000, 4000, 12000, 13000, 21000
Date Created
13-Nov-2013
Last Modified
06-Sep-2015
Symptoms
On Check Point appliances running R75.47, R76 or R77, after uploading a backup file in Gaia Portal ('Maintenance' pane - 'System Backup' - click on 'Import'), the uploaded file is not listed in the 'Backup' table, or in the output of Clish command 'show backups'. As a result, it is not possible to restore a backup file.
If the backup file is manually moved file to the folder /var/log/CPbackup/backups/RXX/, then it is shown in Gaia Portal and in the output of Clish command.
Cause
On Check Point appliances, the uploaded backup file must be stored in the /var/log/CPbackup/backups/<version>/ directory.
On R75.47, R76 and R77, the uploaded backup file is stored in a different directory: /var/CPbackup/backups/.
