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R76 ClusterXL in VSX mode is intermittently stuck and does not process traffic when issuing 'cphaprob' commands or 'fw' commands Technical Level
Symptoms
  • R76 ClusterXL in VSX mode is intermittently stuck and does not process traffic when issuing 'cphaprob' commands (e.g., 'cphaprob state') or 'fw' commands (e.g., 'fw ctl pstat'):
    • traffic stops passing until the commands produce an output
    • some commands might hang indefinitely and never display any output (e.g., 'cphaprob state', 'cphaprob -a if')
    • some commands produce an output only after several minutes (e.g., 'cphaprob syncstat', 'cphaprob list')
    • SSH session is stuck after issuing a command over SSH connection
    • VPN tunnel might go down during this issue
Solution
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