Support Center > Search Results > SecureKnowledge Details
USB scan fails when Media Encryption and McAfee 8.8 are installed
Symptoms
  • When inserting a USB stick for scan the following error will appear: "ERROR(). SCAN FAILED. The current media cannot be authorized".
Cause

We use CreateProcess to start McAfee scanner, with CreateProcess UAC does not show up, so there are no enough privileges for McAfee scanner and the scan fails.


Solution
Note: To view this solution you need to Sign In .