USB scan fails when Media Encryption and McAfee 8.8 are installed

Support Center > Search Results > SecureKnowledge Details

Technical Level

Solution ID	sk93937
Technical Level
Product	Harmony Disk and Media Encryption
Version	R73 (EOL)
OS	Windows
Date Created	27-Aug-2013
Last Modified	13-Nov-2013

Symptoms

When inserting a USB stick for scan the following error will appear: "ERROR(). SCAN FAILED. The current media cannot be authorized".

Cause

We use CreateProcess to start McAfee scanner, with CreateProcess UAC does not show up, so there are no enough privileges for McAfee scanner and the scan fails.

Solution

Note: To view this solution you need to Sign In .