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USB scan fails when Media Encryption and McAfee 8.8 are installed
Technical Level
Solution ID
sk93937
Technical Level
Product
Harmony Disk and Media Encryption
Version
R73
OS
Windows
Date Created
27-Aug-2013
Last Modified
13-Nov-2013
Symptoms
When inserting a USB stick for scan the following error will appear: "ERROR(). SCAN FAILED. The current media cannot be authorized".
Cause
We use CreateProcess to start McAfee scanner, with CreateProcess UAC does not show up, so there are no enough privileges for McAfee scanner and the scan fails.
