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SmartView Tracker shows drop logs from DLP Blade, although e-mails are not dropped by DLP Security Gateway Technical Level
Symptoms
  • SmartView Tracker shows drop logs from DLP Blade, although e-mails are not dropped by DLP Security Gateway.

  • 'Reason Tap mode' message appears on 'Message Tracking' window of DLP Exchange Security Agent.
Cause

SMTP Mirror Port Mode (Tap mode) was configured on DLP Security Gateway.


Solution
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