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Centrally Managed Quantum Spark appliance defined as SmartLSM / DAIP device has connectivity issues with Management Server / Log server
Technical Level
Solution ID
sk93566
Technical Level
Product
Quantum Spark Appliances
Version
R77.20, R80.20.x, R81.10.x
OS
Gaia Embedded
Platform / Model
1100, 1200R, 1400, 1500
Date Created
14-Jul-2013
Last Modified
26-Jul-2022
Symptoms
Centrally Managed 1100 / 1200R / 1400 appliance is not able to establish SIC with / fetch policy from / send logs to Management Server / Log Server in the following scenario:
Centrally Managed 1100 / 1200R / 1400 appliance is defined as Dynamically Assigned IP address (DAIP) device,
or as SmartLSM device and is managed by SmartProvisioning
There is FireWall between the 1100 / 1200R / 1400 appliance and Management Server / Log server
