'Connection failed' error in SmartView Tracker IPS log when clicking on 'View Packet Capture' in a log generated by a Virtual System

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Technical Level

Solution ID	sk93342
Technical Level
Product	IPS
Version	R75.40VS (EOL), R76 (EOL), R77 (EOL)
Platform / Model	All
Date Created	26-Jun-2013
Last Modified	03-Sep-2013

Symptoms

'Connection failed' error in SmartView Tracker IPS log when clicking on 'View Packet Capture' in a log generated by a Virtual System that was created on Target Domain Management Server.

Example:

Cause

IPS Packet Capture does not work on Virtual System that was created on Target Domain Management Server because of missing implied rule on the VSX Gateway / VSX Cluster that allows connectivity from the Target Domain Management Server (that manages the Virtual System) to the VSX Gateway / VSX Cluster (that is managed by Main Domain Management Server).

Solution

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