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Policy installation fails after several months of uptime of Security Gateway with enabled Traditional Anti-Virus Technical Level
Symptoms
  • Policy installation in SmartDashboard fails with error:

    Reason: TCP connectivity failure ( port = 18191 )( IP = Gateway_IP_Address )[ error no. 10 ]

  • $CPDIR/log/cpd.elg log file on Security Gateway shows:

    • fwasync_create_socket_bindopt: socket(): Too many open files
    • AVSU_2unix: failed to open file


  • Output of 'ls -l /proc/$(pidof cpd)/fd/ | wc -l' command on Security Gateway shows more than 1024 file descriptors, many of which are:
    /var/opt/CPsuite-R7x/fw1/uf/sc/update/incoming/sfcontrol.incr.tmp.current
Cause

File descriptor leak.


Solution
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