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Policy installation fails after several months of uptime of Security Gateway with enabled Traditional Anti-Virus
Technical Level
Solution ID
sk93189
Technical Level
Product
Quantum Security Gateways
Version
R71 (EOL), R75 (EOL), R76 (EOL), R77 (EOL)
OS
SecurePlatform 2.6, Gaia
Platform / Model
All
Date Created
17-Jun-2013
Last Modified
13-Jan-2015
Symptoms
Policy installation in SmartDashboard fails with error:
Reason: TCP connectivity failure ( port = 18191 )( IP = Gateway_IP_Address )[ error no. 10 ]
$CPDIR/log/cpd.elg log file on Security Gateway shows:
fwasync_create_socket_bindopt: socket(): Too many open files
AVSU_2unix: failed to open file
Output of 'ls -l /proc/$(pidof cpd)/fd/ | wc -l' command on Security Gateway shows more than 1024 file descriptors, many of which are: /var/opt/CPsuite-R7x/fw1/uf/sc/update/incoming/sfcontrol.incr.tmp.current
