Support Center > Search Results > SecureKnowledge Details
'Max retry count exceeded. The LOM is not accepting our command.' error in /var/log/messages file on 21400 appliance with LOM card running R75.46 or R76 Technical Level
Symptoms
  • 'Max retry count exceeded. The LOM is not accepting our command.' error in /var/log/messages on 21400 appliance with LOM card running R75.46 or R76.

  • Various IPMI errors in /var/log/messages file on 21400 appliance with LOM card running R75.46 or R76.
    Example:
    'IPMI message handler: BMC returned incorrect response, expected netfn 2f cmd 6, got netfn 0 cmd 0'
Cause

R75.46 and R76 GA releases (downloaded from the Check Point Download Center) have a communication fault with the 21400 LOM card.


Solution
Note: To view this solution you need to Sign In .