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Installing R76 on 21600 and 21700 Appliances with Security Acceleration Module (SAM) Technical Level
Symptoms
  • User is not able to login to the Gaia OS after installing or upgrading to R76 on a 21600 Appliance or on a 21700 Appliance with installed Security Acceleration Module (SAM):

    • 'CLINFR0819: User: admin denied access via CLI' error after entering the username and the password on the initial login screen

    • Blank page when trying to connect to Gaia Portal (at https://IP_Address)


  • During boot, the following errors appear on the console:

    Failed to probe device; is PCIE card installed?
    Failed to probe Tile-Gx PCIe deviceloadnp_bpl_ioc:1 error:-1
    Invalid argument
    loadnp_bpl_ioc:1 error:-1
    Invalid argument
    loadnp_bpl_ioc:1 error:-1
    Invalid argument
Solution
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