Support Center > Search Results > SecureKnowledge Details
Gaia Software Updates Agent daemon 'DAService' repeatedly crashes after upgrade to R75.46
Symptoms
  • /var/log/messages file repeatedly shows:

    kernel: DAService[PID]: segfault at ... rip ... rsp ... error N

  • Gaia Software Updates Agent daemon 'DAService' repeatedly crashes after upgrade to R75.46.

  • Error when trying to run the DAService manually:

    [Expert@HostName]# /opt/CPda/bin/DAService
    File size limit exceeded
    [Expert@HostName]#


  • The /opt/CPInstLog/DeploymentAgent.log file reached 2 GB in size and does not rotate.
Solution

Follow these steps:

  1. Download the package with updated version of Gaia Software Updates Agent from sk92449: CPUSE - Gaia Software Updates (including Gaia Software Updates Agent) - section "(3) Latest build of CPUSE and What's New".

  2. Transfer the updated Gaia Software Updates Agent package (DeploymentAgent_<version>.tgz) to the problematic Gaia-based machine.
    For convenience, create a new separate directory with any desired name in any desired location (e.g., mkdir /some_path_to_updated_DA/) and transfer the package into that directory.

  3. UnPack the Gaia Software Updates Agent package:

    [Expert@HostName]# cd /some_path_to_updated_DA/
    [Expert@HostName]# tar xvfz DeploymentAgent_<version>.tgz

  4. Stop the Gaia Software Updates Agent service:

    [Expert@HostName]# $DADIR/bin/dastop
    [Expert@HostName]# dbget installer:stop

  5. Install the updated Deployment Agent RPM:

    [Expert@HostName]# rpm -Uhv --force CPda-00-00.i386.rpm

  6. Crucial step: Delete the current log file(s):

    [Expert@HostName]# rm -i /opt/CPInstLog/DeploymentAgent.log*

  7. Start the Gaia Software Updates Agent:

    [Expert@HostName]# $DADIR/bin/dastart

Give us Feedback
Please rate this document
[1=Worst,5=Best]
Comment