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CPSB-SSLVPN-5000 license does not allow Check Point Mobile for Windows to connect
Symptoms
  • Check Point Mobile for Windows E75.x can not connect to a Mobile Access gateway.

  • The client may see one of the following errors when trying to connect:
    • There is no Mobile Access license, please contact you administrator for more info.
    • Connection Failed: You cannot receive an Office Mode IP address at this time. Try to connect again. If the problem persists, contact your administrator.
      (for more details about this message, refer to sk116957)


  • CVPND daemon debug (cvpnd_admin debug) on Mobile Access gateway during policy installation reports back to CPTA that the Mobile Access blade license has exprired:

    [ConfMgr] [CVPN_ERROR] reportConfigurationError: reporting the following error to cpta : Mobile Access blade license has expired - blade functionalities are disabled

  • FWM daemon debug (per sk86186) on Security Management Server during policy installation shows that the Mobile Access blade license has expired:

    SendSuccessWithWarningsMsg: IS_CPTA_WARNING -> not warning
    Mobile Access blade license has expired - blade functionalities are disabled for copssl
Cause

Problem with the CPSB-SSLVPN-5000 license enforcement for the Check Point Mobile for Windows E75.x clients


Solution
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