Support Center > Search Results > SecureKnowledge Details
Anti-Virus and Anti-Bot enforcement is not matching the rule base Technical Level
Symptoms
  • The Anti-Virus and Anti-Bot are not enforcing according to the policy that is configured in the Smart Dashboard.

    For example, the user defines rules 1, 2, 3 which have different actions or different profiles. After installing the policy the traffic would match against the wrong rule and the firewall would enforce the wrong profile, causing a mismatch.
Cause

The issue was caused due to a corruption in the RulebaseConverter.cpp file on the management server. This file is responsible for the conversion of the rule base to the gateway when installing policy.
The corruption caused the rule base order to change after installing policy, causing the traffic to be matched against the wrong rule.


Solution
Note: To view this solution you need to Sign In .