Support Center > Search Results > SecureKnowledge Details
Gaia Portal crashes with error "Unable to connect to the server. Press OK to reconnect." when TACACS / RADIUS user with "adminRole" privileges changes "Roles" settings in Gaia Portal
Symptoms
  • Gaia Portal crashes with error "Unable to connect to the server. Press OK to reconnect." when TACACS / RADIUS user with adminRole privileges changes "Roles" settings (change/add a role) in Gaia Portal.

  • Despite the crash, the change in Gaia Portal is saved.

  • The same TACACS / RADIUS user can change and save "Roles" settings in Gaia Clish without any issues or errors.

  • On IPSO OS, similar issue is observed:

    • In IPSO Network Voyager, "You do not have access to this feature" error is displayed for TACACS / RADIUS user with admin privileges
    • In IPSO Clish, all changes made by the TACACS / RADIUS user are saved without any issues or errors.
Solution
Note: To view this solution you need to Sign In .