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600/700 Appliance - How to connect to the office using Windows 7 VPN (L2TP client) Technical Level
Solution

Using Windows native VPN client (L2TP) for remote access

This article is relevant for all locally managed small office appliances - 600/700 series and locally managed 1100/1200R/1400 series.

Configure

  1. Go to Windows Start Menu and type 'VPN' in the search box.
  2. Select 'Set up a virtual private network (VPN) connection'.
  3. Enter the IP address/name of the VPN Gateway in your organization, given to you by your administrator, in the 'Internet address' field.
  4. To configure only, make sure that the checkbox labeled 'Don't connect now; just set it up so I can connect later' is selected.
  5. Enter your username and password (consult your administrator if you do not know them).
  6. Press the 'Create' button. Press skip if you wish to connect later.
  7. Go to the Windows Start Menu, type the word 'Network' into the search box.
  8. Select 'Network and Sharing Center'.
  9. Select 'Connect to a network'.
  10. Right-click on the new VPN connection you just created and choose 'Properties'.
  11. Go to the 'Security' tab.
  12. Select 'L2TP/IPsec' in the 'Type of VPN' selection box.
  13. Select 'Advanced Settings'. Select 'Use pre-shared key for authentication'. Type your key, given to you by your administrator, in the 'Key' field. Select 'OK'.
  14. In 'Authentication' section within the 'Security' tab, make sure the option of 'Allow these protocols' is selected, and only the 'Unencrypted password (PAP)' check box is selected.
  15. Click 'OK' to finish.

Connect

  1. Go to the Windows Start Menu, type the word 'Network' in the search box.
  2. Select 'Network and Sharing Center'.
  3. Select 'Change adapter settings'.
  4. Double-click on the new VPN connection you created.
  5. Enter your username and password (consult your administrator if you do not know them) and click connect.
 
 
This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

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