To configure an L2TP connection from a Windows client to a locally managed Quantum Spark Appliance, follow the steps below.

Step 1 - Enable an L2TP connection on the locally managed appliance to allow an incoming connection:

1. In the WebUI, go to the VPN tab.

2. In the left pane, click Blade Control.

3. In the VPN Remote Access Control section, select On.

4. For VPN Remote Access users can connect via, select the checkbox for L2P VPN Client.

5. Click the L2P Pre-Shared Key link, enter the preshared key, and click OK.

   Note - Copy this preshared key as you will need to enter this key again in the L2TP dialer settings in the Windows OS client.

6. Click Apply.

For more details, refer to sk96246 for the most recent version of the admin guide for each appliance and refer to these sections:

• • Common Configuration Scenarios > Configuring VPN > Configuring Remote Access VPN

  • Appliance Configuration > Managing VPN

Step 2 - Create a new L2TP dialer on the Windows OS client:

1. Go to the Start Menu > Control Panel.

2. Go to Network settings:

   • If the Control Panel View is set to Category, click Network and Internet.

   • If the Control Panel View is set to Icons, click Network and Sharing Center.

3. Click Set up a new connection or network.

4. In the Choose a connection option window, click Connect to a workplace > Next.

5. In the Do you want to use a connection that you already have window (if prompted), select No, create a new connection > click Next.

6. In the How do you want to connect? window, click Use my Internet connection (VPN).

7. In the Enter the Internet address to connect to window:

   1. In the Internet address field, enter the external IP address, or DDNS name of the locally managed appliance.

   2. Optional - In the Destination name field, enter a comment.

      Important - Check the box Don't connect now; just set it up so I could connect later.

   3. Click Next.

8. In the Enter your user name and password window, enter the user name and password and click Create.

9. In the The connection is ready to use window, click Close.

Step 3 - Configure the L2TP dialer settings on Windows OS client:

1. Go to the Start Menu >Control Panel.

2. Go to Network settings:

   • If the Control Pane View is set to Category, click Network and Internet.

   • If the Control Panel View is set to Icons, click Network and Sharing Center.

3. Click Connect to a network.

4. Right-click on the new VPN Connection and select Properties.

5. Go to the Security tab.

6. In the Type of VPN section:

   1. In the list of protocols, select Layer 2 Tunneling Protocol with IPsec (L2TP/IPSec).

   2. Click Advanced settings.

   3. Select Use preshared key for authentication and enter or paste the preshared key that was configured on the appliance.

   4. Click OK.

7. In the Data encryption section, select Optional Encryption (connect even if no encryption).

8. In the Authentication section:

   1. Select Allow these protocols.

   2. Check only the box Unencrypted password (PAP).

   3. Clear other boxes: CHAP and MS-CHAPv2.

9. Click OK.

Step 4 - Connect with the L2TP dialer on Windows OS client:

1. Go to the Start Menu >Control Panel.

2. Go to Network settings:

   • If the Control Pane View is set to Category, click Network and Internet.

   • If the Control Panel View is set to Icons, click Network and Sharing Center.

3. Click Connect to a network.

4. Left-click on the new VPN Connection and click Connect.

Related Solutions:

• sk98656 - Windows L2TP users cannot connect, Windows shows error 809. L2TP client continuously sends "delete" for Phase 2 keys after Phase 2 completion.