Support Center > Search Results > SecureKnowledge Details
"Failed to update Internal CA DB" error on synchronization failure in Management HA configuration
Symptoms
  • "Failed to update Internal CA Database" error in SmartDashboard on synchronization failure in Management HA configuration.

  • The CPCA process is down on the Secondary Domain Management server.

  • "Collision" or "Lagging" status in SmartDashboard for Management HA Servers / Domain Management Servers.

Cause
  • Internal Certificate Authority files have become corrupt on the Secondary Security Management Server / Secondary Domain Management Server

    OR

  • Size of some $FWDIR/conf/hit_count_rules_tables.sqlite_* files on the problematic Primary / Secondary Security Management Server / Primary Domain Management Server.

    OR

  • A large sized cp.contract file (> 15MB) created a bottleneck and prevents the synchronization between Domain Management Servers from completing.

Solution
Note: To view this solution you need to Sign In .