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Google Chrome changes downloaded files from .tgz to .gz
| Solution ID |
sk76080 |
| Product |
Security Management, Security Gateway, Data Center Security Appliances, Smart-1, UTM-1, Power-1 |
| Version |
All |
| Date Created |
05-Jun-2012
|
| Last Modified |
04-May-2018
|
Symptoms
- Every time you download an upgrade file (has extension .tgz) with Google Chrome, the file gets saved as a .gz file instead of .tgz. This also applies to .img files for Gaia Embedded firmware upgrades.
- When you try to use WebUI to upgrade a device, it fails with error message "failed to upload upgrade package, it is not the right file".
- When you try to add the package into the SmartUpdate package repository, it fails with the error 'Couldn't add package to repository'
Solution
This problem is a Google Chrome issue which is not related to Download Center and Check Point. More on the issue can be found here: http://code.google.com/p/chromium/issues/detail?id=1503.
It is also being referenced in sk44159 - Common download problems in Check Point Support Center (FAQ).
Note that renaming the .gz extension to .tgz should work around the issue.
