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SNX connection failed using SSL VPN with error "Authentication failed" Technical Level
Symptoms
  • In /var/log/messagesMay 24 10:03:14 marssl kernel: VPN-1: ERROR: no license for encryptionMay 24 10:03:14 marssl kernel: VPN-1: ERROR: No license for encryption, disabling encryption featuresMay 24 10:03:14 marssl kernel: VPN-1: ERROR: No license for encryption, disabling encryption featuresMay 24 10:05:08 marssl kernel: FW-1: Warning: No valid licenseMay 24 10:05:08 marssl kernel: VPN-1: ERROR: No license for encryption, disabling encryption featuresMay 24 10:05:08 marss
  • SNX fails when real license attached to the box (CPSB-SSLVPN-200#Mobile Access blade for 200 users). With eval license all working fine.
  • In cvpnd log:slim_vpn1_cookie_check: Cookie "fc97deff9a709c29f75826ad8630a0b1" too shortslim_cookie_check: Validating the identiry of cookie "fc97deff9a709c29f75826ad8630a0b1" as Connectra cookie...slim_cookie_check: cookie "fc97deff9a709c29f75826ad8630a0b1" isn't validatedsend_slim_disconnect_to_id: sending reason code: Authentication failed
Cause

The problem is in the license - currently CPSB-SSLVPN-Base license includes fw1:6.0:encryption but this is not enough to enable encryption in kernel, the is a need in fw1:6.0:enc* license as well.


Solution
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