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Configuring subdomains in Identity Awareness Technical Level
Symptoms
  • When attempting to select specific users/groups in an identity awareness rule, a red "X" is shown next to the subdomain and the administrator is unable to select users from these subdomains.
  • If a network trace is taken on the GUI client, the bind request shows an incorrect domain name being sent to the subdomain AD controller.
Cause

The username does not specify the subdomain as part of the username, even though the full DN is listed in the DN field.


Solution
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