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URL Filtering Signature Update Installation Fails
Symptoms
  • Automatic update of URL Filtering database fails with the error:
    <firewall name>: Failed. Message from module: "Failed. Engine update failed (error UF_INVALID_DB)."

  • Manual update from CLI reports that signature database is current.

  • URL Filtering does not block any URLs.

  • Debug of "in.aciufpd" daemon repeatedly shows:
    auf_categorize_SC: No URL Database List found, please update the database using the SmartDashborad

  • Update in SmartDashboard shows that URL Filtering is already the most recent version.

  • Update in CLI fails with "backend failure".

  • Licenses and contracts file are up to date.

Cause

Corruption of URL Filtering signature database.


Solution
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