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'Backend failure' error in SmartDashboard during Anti-Virus or URL Filtering Database Update Technical Level
Symptoms
  • 'Summary of ... signatures download to Security Management Server:backend failure' error in SmartDashboard during Anti-Virus Database Update.

  • 'Summary of URL Filtering database installation on gateways:
    -- NAME_OF_GW_OBJECT: Failed. Message from module: "Failed. Backend failure."
    ' error in SmartDashboard during URL Filtering Database Update.

Solution
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