SNX and VPN clients do not work when other portals are enabled (how to change portal priority)

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Support Center > Search Results > SecureKnowledge Details

SNX and VPN clients do not work when other portals are enabled (how to change portal priority)

Solution ID:		sk56800
Product:		IPSec VPN
Version:		R75
OS:		SecurePlatform 2.6
Platform / Model:		All
Date Created:		03-Nov-2010
Last Modified:		04-Jan-2011

Symptoms

SNX and VPN clients do not work when other portals are enabled on the gateway and Visitor Mode port is 443 (https).

Cause

SNX and VPN clients have lower priority than the other portals, therefore the connection may go to some other portal, such as Mobile Access, DLP or Identity Awareness.

Solution

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