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SNX and VPN clients do not work when other portals are enabled (how to change portal priority)

Solution ID: sk56800
Product: IPSec VPN
Version: R75, R76, R77, R77.10, R77.20
OS: SecurePlatform 2.6
Platform / Model: All
Date Created: 03-Nov-2010
Last Modified: 07-Sep-2014
Symptoms
  • SNX and VPN clients do not work when other portals are enabled on the gateway and Visitor Mode port is 443 (https).
Cause

SNX and VPN clients have lower priority than the other portals. Therefore, the connection may go to some other portal, such as Mobile Access, DLP or Identity Awareness.


Solution
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