'internal_sendmail' command does not work as expected when configured in 'Run UserDefined script' fields of Global Properties

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Technical Level

Solution ID	sk56701
Technical Level
Product	Quantum Security Management, Multi-Domain Security Management, SmartConsole
Version	All
Platform / Model	All
Date Created	02-Nov-2010
Last Modified	15-Jul-2021

Symptoms

"internal_sendmail" command does not work as expected when configured in "Run UserDefined script" fields (SmartDashboard - Global Properties - Log and Alert pane - Alerts section).

Cause

The internal_sendmail command works only when configured in the following field:

SmartDashboard - go to 'Policy' menu - click on 'Global Properties' - go to 'Log and Alert' pane - click on 'Alerts' section - check the box 'Run mail alert script'.

The command does not work when configured in the 'Run UserDefined script' fields.

Solution

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