'internal_sendmail' command does not work as expected when configured in 'Run UserDefined script' fields of Global Properties

Support Center > Search Results > SecureKnowledge Details

Solution ID	sk56701
Product	Security Management, Multi-Domain Management, SmartConsole / SmartDashboard
Version	All
Platform / Model	All
Date Created	02-Nov-2010
Last Modified	21-Feb-2018

Symptoms

"internal_sendmail" command does not work as expected when configured in "Run UserDefined script" fields (SmartDashboard - Global Properties - Log and Alert pane - Alerts section).

Cause

The internal_sendmail command works only when configured in the following field:

SmartDashboard - go to 'Policy' menu - click on 'Global Properties' - go to 'Log and Alert' pane - click on 'Alerts' section - check the box 'Run mail alert script'.

The command does not work when configured in the 'Run UserDefined script' fields.

Solution

Note: To view this solution you need to Sign In .