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VPN client may fail to load Virtual Network Adapter if McAfee AntiVirus Plus 2010 is already installed

Solution ID: sk55441
Product: SSL Network Extender, Endpoint Connect, Endpoint Security VPN, SecureClient
Version: All
OS: Windows
Date Created: 12-Oct-2010
Last Modified: 05-Dec-2013
Symptoms
  • After McAfee AntiVirus Plus 2010 installation, any Check Point VPN clients including SNX, Endpoint Connect, Secure Client and Endpoint Security VPN R75 may not work with VNA (Virtual Network Adapter).
  • The Virtual Network Adapter is not installed properly, if McAfee AntiVirus Plus 2010 is installed before it.
Cause

McAfee AntiVirus Plus 2010 protects certain registry keys that must be changed during Virtual Network Adapter installation.


Solution
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