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Common download problems in Check Point Support Center (FAQ) Technical Level
Solution

Follow the below suggested solutions when having problems with downloading files from the Check Point Support Center.
Note: In order to download some of the files (usually software downloads) you will need to have a Software Subscription or Active Support plan. Documents are usually available to everyone.

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For further assistance, contact Check Point Account Services:
  • by using Live Chat
  • by completing an Online Form
  • by phone: Americas: +1-972-444-6600 option 5, or International: +972-3-611-5100 option 5

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