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Anti-Virus rejects traffic with "Virus scan failed. Internal AV error." log in SmartView Tracker
Symptoms
  • Anti-Virus rejects traffic with "Virus scan failed. Internal AV error." log in SmartView Tracker.

    Examples:

    • Product: VPN-1 Power/UTM
      Type: Log
      Action: Reject
      Reason: Content Security Server has rejected the requested resource: Virus scan failed. Internal AV error.
      Resource: http://au.download.windowsupdate.com/msdownload/update/software/secu/2008/02/vbe6_2d52e88441396be7f822ba4d1a4c6992a2613c0a.cab
      Service: http (80)
      Protocol: tcp


    • Product: Anti Virus
      Type: Log
      Action: Reject
      Protocol: tcp
      Service: http (80)
      File Direction: External to Internal
      File Origin: http://www.facebook.com/ajax/inline_comments.php
      File Type: GZIP compressed data, from Unix
      Reason: Virus scan failed. Internal AV error.
      Scan Result: Failure-reject
      Scanned File name: inline_comments.php
Solution
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