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SMTP traffic is dropped when SMTP Resource rule is configured or when Anti-Spam is enabled Technical Level
Symptoms
  • SMTP traffic is dropped by the Security Gateway when using SMTP Resource or when Anti-Spam is enabled.

  • SmartView Tracker shows that SMTP traffic is rejected by Implied rules on service SMTP transparent proxy.

  • $FWDIR/log/emaild.smtp.elg file shows in debug mode: "check_conn_entry_implied_rule: get_connection_entry failed

Cause

The error message indicates that the SMTP Security Server cannot find the entry for the connection in the kernel Connections Table. Security Servers contain have their own rulebase and do not link these objects automatically when using Manual NAT rules.


Solution
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