RADIUS authentication fails with "RADIUS servers not responding" log in Logs View / SmartView Tracker

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Technical Level

Solution ID	sk42184
Technical Level
Product	Security Gateway, ClusterXL, Cluster - 3rd party, Security Management, Multi-Domain Management
Version	All
Platform / Model	All
Date Created	27-Jun-2009
Last Modified	19-May-2020

Symptoms

RADIUS authentication is dropped with"Reason: client Encryption: RADIUS servers not responding" log in Logs View / SmartView Tracker.
$FWDIR/log/vpnd.elg or $MDS_FWDIR/log/mds.elg or fwm.elg shows the following errors:
- RADIUS attribute 80 not recognized, response dropped
- attr_get_from_buf: unexpected attr len. probably an unknown RADIUS attr (type=80).: Cannot allocate memory
The "Deep Net security unified Authentication package" replies with a RADIUS attribute 80 are received during authentication.

Solution

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