RADIUS authentication fails with "RADIUS servers not responding" log in Logs View

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Technical Level

Solution ID	sk42184
Technical Level
Product	Quantum Security Gateways, ClusterXL, Cluster - 3rd party, Quantum Security Management, Multi-Domain Security Management
Version	R80.10 (EOL), R80.20, R80.30, R80.40, R81
Platform / Model	All
Date Created	27-Jun-2009
Last Modified	22-Nov-2020

Symptoms

RADIUS authentication is dropped with"Reason: client Encryption: RADIUS servers not responding" log in Logs View / SmartView Tracker.
$FWDIR/log/vpnd.elg or $MDS_FWDIR/log/mds.elg or fwm.elg shows the following errors:
- RADIUS attribute 80 not recognized, response dropped
- attr_get_from_buf: unexpected attr len. probably an unknown RADIUS attr (type=80).: Cannot allocate memory
The "Deep Net security unified Authentication package" replies with a RADIUS attribute 80 are received during authentication.

Solution

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