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FireWall-1 drops FTP Server usernames with @ symbol
Symptoms
  • When FTP Security Server (without User authentication enabled) is configured on the Firewall (e.g. for content security or to restrict the use of certain FTP commands), Users whose FTP Server usernames including the @ symbol are not able to access the FTP server.

  • FTP traffic dropped with error "Auth Failure Failed to generate RADIUS auth request"
Solution

If the username has a '@' character, you will need to enter it twice so that FireWall-1 does not interpret it. E.g. if the FTP username is thomas@example.com, you would need to enter thomas@@example.com

Imported from Nokia support database

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