"Compatibility package is not properly installed or incorrectly configured" error on policy installation failure
||R77.30, R80.10, R80.20
- "Compatibility package is not properly installed or incorrectly configured" error on Security policy installation failure after upgrading Security Management server from R77.30 to R80.20 with an in-place upgrade.
- Output of
cpprod_util CPPROD_GetKeyValues Products 0 command does not show
There are two possible reasons for this problem:
- All objects of type "Check Point nodes", such as gateways, Security Management servers, CLM, etc. should have a valid version associated with the object. If an object is imported and has no version selected, then the database installation process cannot determine if it needs to use a compatibility module to install the database and produces this error.
- The R80.20 compatibility package was not installed during in-place upgrade of Security Management server to R80.20.
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