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The Security Gateway does not send event logs - neither to SmartCenter, nor to Eventia Analyzer
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Technical Level
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| Solution ID |
sk31859 |
| Technical Level |
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| Product |
SmartEvent / Eventia Analyzer, Security Management |
| Version |
2.0, NGX R60, NGX R61, NGX R62, NGX R63, NGX R65 |
| Platform / Model |
All |
| Date Created |
21-Jun-2006
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| Last Modified |
09-Feb-2017
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Symptoms
- No event log sent neither to the SmartCenter nor to Eventia Analyzer.
- "Failed to connect to log server. Verify log server is up and that fwopsec.conf is correctly configured at log server side. Trying to connect x times" error message when running "WindoweventtoCPLog -d".
Cause
When logging to a SmartCenter server and not directly to the Eventia Analyzer, the $CPDIR/conf/sic_policy.conf file has to be configured to allow the necessary logging connection.
Solution
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