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Policy installation fails with error "Policy installation failed on gateway. Cluster policy installation failed" Technical Level
Symptoms
  • Policy installation fails with error "Policy installation failed on gateway. Cluster policy installation failed"
  • Checking $FWDIR/log/cphaconf.elg , the policy installation fails on one member.
    Messages of policy installation failure :

    [cphaconf 147238 4122691392]@Gaia[15 Jun 14:33:36] Enter T_event_mainloop till the cluster policy ends.
    [cphaconf 147238 4122691392]@Gaia[15 Jun 14:33:36] fwha_cphaconf_trap_cb: Cluster policy installation FAILED.

    Messages of successful policy installation:

    [cphaconf 173023 4123117376]@Gaia[30 May 9:43:52] Enter T_event_mainloop till the cluster policy ends.
    [cphaconf 173023 4123117376]@Gaia[30 May 9:43:52] fwha_cphaconf_trap_cb: Cluster policy installation SUCCEED.

Cause

The MVC (Multi-Version Cluster) feature is enabled although both cluster members are running with the same version.

Examine the state of the MVC Mechanism:

In Gaia Clish:
# show cluster members mvc

In the Expert mode:
# cphaprob mvc


Solution
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