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Compliance blade does not detect E2 Anti-Malware signature updates
Technical Level
Solution ID
sk179386
Technical Level
Product
Endpoint Security Client
Version
E86.25, E86.26, E86.30, E86.40
OS
Windows
Platform / Model
Intel/PC
Date Created
29-Jun-2022
Last Modified
09-Nov-2022
Symptoms
Compliance blade does not detect E2 Anti-Malware signature updates.
Client was upgraded from E1 to E2.
In Compliance.log you can see that AV is enabled, but datDate is empty. In trace Compliance log you can also see that displayName and engineVersion correspond to the E1 (for example, engineVersion="8.9.3.1319" status="enabled" displayName="Zone Alarm 7.0 Antivirus").
