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"An error has occurred while performing revisions purge operation, Incidient ID - xxxxx-xxxxxxx-xxxxx-xxxxx" error when purging revisions in SmartConsole Technical Level
Symptoms
  • When the user attempts to purge revisions in SmartConsole, this error appears:
    "An error has occurred while performing revisions purge operation, Incidient ID - xxxxx-xxxxxxx-xxxxx-xxxxx"

  • $FWDIR/log/cpm.elg shows this error:
    ERROR coresvc.internal.RevisionsSvcImpl$PurgeOperation [taskExecutor-53]: An error has
    occurred while performing revision purge operation. Incident Id: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
    org.xxxxxxxxxxxxxxx.orm.jpa.JpaSystemException: Exception [EclipseLink-4002] (Eclipse Persistence Services - 2.6.0.v20140809-296a69f):
    org.eclipse.persistence.exceptions.DatabaseException

Solution
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