Support Center > Search Results > SecureKnowledge Details
OpenVPN client stops working after installation of Harmony Connect App on Windows Technical Level
Symptoms
  • The existing OpenVPN client stops working after Harmony Connect App installation
Cause

The installation of Harmony Connect App on a PC that runs OpenVPN can harm the existing OpenVPN client if the client uses the WinTun adapter.


Solution

Install the OpenVPN client once again and use the TAP adapter instead of the WinTun adapter.

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

Give us Feedback
Please rate this document
[1=Worst,5=Best]
Comment