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Rad causing high CPU usage with "Failed to parse CP Site Response" message seen in logs. Technical Level
Symptoms
  • RAD experiencing timeouts. Logs show "Failed to parse CP Site Response." Firewall experiences high CPU utilization on RAD process. Anti-Malware is not enabled on the gateway.
Cause
The amws service is running two scheduled tasks by design to delete entries from the rad kernel cache. One task runs every 30 minutes and the other every 2 hours.

The task is not supposed take action when Anti-Malware and URLF are disabled.
Solution
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