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RTMD process on the VSX Gateway periodically causes CPU load to increase to 100% Technical Level
Symptoms
  • Output of the "top" command on the VSX Gateway shows that the RTMD process periodically causes the CPU load to increase to 100% when the Monitoring Software Blade is enabled.
  • Output of the "rtm stat" command on the VSX Gateway shows that the Driver is "OFF":

    [Expert@VSX:1]# rtm stat
    -------------------------------------------------------
    SmartView Monitor Status:
    -------------------------------------------------------
    Product is Enabled
    Daemon is ON
    -------------------------------------------------------
    Status for kernel instance 0
    -------------------------------------------------------
    Driver is OFF
    ... ...
    [Expert@VSX:1]#
    
  • Output of the "rtm drv stat" command on the VSX Gateway shows that the Driver is "OFF".

    [Expert@VSX:1]# rtm drv stat
    SmartView Monitor: Driver 0 is Off
    ... ...
    [Expert@VSX:1]#
Cause

Approximately every one minute, the RTMD process collects monitoring statistics. The CPU load increases because the RTMD kernel drivers are not initialized.


Solution
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