Support Center > Search Results > SecureKnowledge Details
Users fail to connect to VPN with "Illegal date in Users Database. Login Failed" error message Technical Level
Symptoms
  • Newly created Remote/Mobile Access local user is unable to authenticate. 'Illegal date in Users Database. Login Failed' error message is presented.
  • User's expiration date as displayed in GuiDBedit:
      :expiration_date ("14-дек-2022")
Cause
The expiration date is not saved in GMT format.


Solution
Note: To view this solution you need to Sign In .