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"cpdata_collector: command not found" when running the "cpdata_collector" command after installing R80.20SP Jumbo Hotfix Accumulator Take 310 Technical Level
Symptoms
  • "-bash: cpdata_collector: command not found" message when running the "cpdata_collector" command after installing R80.20SP Jumbo Hotfix Accumulator Take 310.

  • When running the "/etc/cpsdc/bin/cpdata_collector" command, the expected output appears.

  • When running the "./cpdata_collector" command inside the "/etc/cpsdc/bin/" directory , the expected output appears.

Cause

The Check Point Support Data Collector (CPSDC) tool does not create the required symbolic link to the executable file. As a result, the Gaia OS cannot find the executable file.


Solution
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